Identify the viewing mode before moving screens
9Now Start Over returns an eligible running programme to its beginning. It is a live-session function rather than an independently saved episode. Begin by noting whether you selected Live TV and Start Over or opened an on-demand title. The distinction matters when moving from a phone to the television. A hypothetical viewer who has already watched part of a restarted news programme may expect the precise position to follow automatically. 9Now’s guidance describes a limitation in that phone-to-cast transition, so the mode needs to be identified before diagnosing lost progress.
Follow the documented casting order
The service says it cannot preserve Start Over progress when casting is begun after viewing has started on the phone. Its suggested order is to establish casting first and then select Start Over on the mobile device. Use that route when the actual programme and device offer it. Check the television is receiving the intended live channel before restarting. A title playing on the phone proves mobile playback, but it does not establish which session or channel the television will receive after the cast handoff.
Understand what leaving the session does
9Now also says navigating away or closing the app exits Start Over, with a return taking the viewer to the current live stream. Keep that behaviour separate from a normal on-demand resume record. If you need to stop for a long interval, inspect whether a selectable replay will later be offered rather than assuming Start Over has created a recording. The service further distinguishes Jump to live as an intentional return to the running feed. Check the control you actually selected when a programme suddenly appears to jump forward.
Read missing controls and schedule alignment precisely
The official help lists situations where Start Over may be absent, including programme-length and near-start or near-end conditions, plus temporary platform differences. It also notes that guide timing can diverge when a broadcast overruns. An unexpected start point should therefore retain the channel, programme, time and actual session behaviour. For long coverage, record the session label as well as the match. The help’s Australian Open example shows why the beginning of a session need not be the beginning of an individual match. Keep a casting-order problem, an unavailable restart control and a video failure after Play as different reports. The practical outcome is a known order for a television restart, with realistic expectations about what happens when the live session is left or moved.
Questions answered
What order does 9Now suggest for a restarted programme on a cast television?
Establish casting first, then use Start Over on the mobile device.
Does closing and reopening a Start Over session preserve the same position?
The current 9Now help says it returns to the live stream rather than saving Start Over progress.
Sources & further reading
Official references for the subjects discussed. Service terms and device software can change.