The device and platform
The version belongs in the question
Formuler’s site distinguishes MYTVOnline3 and MYTVOnline4, alongside other client identities. A screenshot or logo labelled MYTVOnline3 should therefore not be used as evidence that every Formuler device presents the same menus. The installed client name and version are part of the setup context.
Start from the actual device’s application information or its visible client identity. Retain the hardware model as well. A tutorial might be correct for its own device and client while remaining the wrong sequence for yours.
Treat promotional artwork as an illustration
The MYTVOnline3 page explicitly labels screen images as simulated and notes that implementation can differ. That is a useful reminder when a button seen in advertising is absent from an installed interface. An image can explain a feature without proving the exact current deployment or account permission.
Use the model’s genuine setup and support links for instructions. Describe which function you are trying to reach rather than insisting that a promotional screen must match the local layout pixel for pixel. Do not repaint a third-party client’s branding as proof of an IPTV Europe app.
Ask about the function and account separately
A client can display controls for more than one type of media or viewing task. A visible recording, time-shift or picture-in-picture control does not define a subscription’s permitted simultaneous streams or the source’s replay rights. Confirm the relevant account conditions and device requirements separately.
When reporting a difference, include the client version, hardware, selected source type and the requested action. That helps distinguish an interface-version question from access that has not been configured. It is more precise than a generic report that every Formuler tutorial is wrong.
Questions answered
Does a feature image prove the account can use that function?
No. Artwork, client capability and the account’s actual permission are separate.
Sources & further reading
Official references for the subjects discussed. Service terms and device software can change.